Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Amenities photo Aerial view of the resortSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photo This is a bright, sunny photo taken at a water park, capturing a group of energetic children enjoying the attractions.

In the foreground, there are several children, likely friends, playing around a large splash area. To the right, a young boy weariSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photo A medium shot shows a spider monkey hanging upside down from a tree branch in a lush, green environment. The monkey is predominantly black with a lighter, grayish-tan fur on its belly and limbs. Its long, slender limbs are extended, with its hands gr
Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From288US$ /night
Check-in
01May2026Select date
Check-out
02May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
-
Close to the white sand beach
Very good
7.4
6.6
/10
3.6
/5

Sandos Caracol Nature Resort & Water Park (Adults Only) features extensive leisure amenities including a gigantic waterpark and multiple pools, catering to adult guests seeking a unique experience. This 5-star Playa del Carmen hotel emphasizes eco-friendly practices and provides a distinct all-inclusive program.

Rooms & Amenities

Guests at Sandos Caracol can choose from various spacious room types, including fully furnished villas and suites with views of the Caribbean Sea. All rooms feature modern amenities such as free Wi-Fi, air conditioning, a minibar, and private bathrooms. The exclusive Royal Elite section includes an adult-only pool and a la carte restaurant.

Dining & Refreshments

Dining at Sandos Caracol offers multiple options, including Italian buffets, Brazilian steakhouses, and Asian cuisine, as part of their comprehensive all-inclusive plan. Guests can also enjoy cocktails and refreshments at various bars located throughout the resort.

Leisure & Activities

The resort's outdoor waterpark is one of its main attractions, featuring 29 slides suitable for guests of all ages. Additional leisure activities include beach volleyball, tennis, and nature tours through the surrounding jungle. Nightly shows, including Pre-Hispanic performances, provide entertainment for all guests.

Nature & Transportation

Sandos Caracol promotes sustainable tourism, showcasing unique ecosystems and abundant wildlife, including freshwater sinkholes and species-rich mangrove areas. Transportation options include hotel shuttle service, enhancing guests' convenience during their stay. Notable nearby landmarks include Xavage Park by Xcaret and Grand Coral Golf Riviera Maya.

“Sandos Caracol's adults-only section delivers an exclusive eco-retreat, a nice contrast to the resort's lively nature. The extensive waterpark promises fun for all ages, while the focus on wildlife conservation adds a unique dimension. I think that despite some reported inconsistencies with service and amenities, the resort's commitment to nature and its standout features make it worth considering.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
View all

Choose your room type

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
670 sq. feet 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Pool View Superior
2 persons
420 sq. feet 
2 Double beds
Pool view
Shower
Balcony
Select Club Superior Adults Only
2 persons
420 sq. feet 
1 King-size bed
Private pool
Balcony
Select Club Deluxe Adults Only
2 persons
445 sq. feet 
1 King-size bed and 1 Sofa bed
Private pool
Balcony
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Facilities

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Experience a culinary tapestry at Sandos Caracol Nature Resort & Water Park, where the vibrant flavors of international cuisine meet the relaxed ambiance of an adults-only paradise. Guests can indulge in a range of dining experiences, from hearty breakfast buffets to gourmet dinners under the stars, all while savoring authentic local and global flavors.

La Laguna

International
Ambiance
Bright and inviting, with a casual atmosphere perfect for leisurely meals.
Key Offerings
Savor a diverse selection of dishes at any mealtime, with a special focus on hearty breakfast options, lunch delights, and satisfying dinners.
Reservation
No
Open daily for breakfast (7:00 - 10:30), lunch (12:30 - 15:30), and dinner (18:30 - 22:30).

La Toscana

Italian
Ambiance
Charming setting ideal for casual dining with a warm atmosphere.
Key Offerings
Delight in classic Italian flavors during breakfast and lunch, featuring fresh pastries, savory omelets, and delightful pastas.
Reservation
No
Open daily for breakfast (7:00 - 10:30) and lunch (12:30 - 15:30).

Las Mascaras

Mexican
Ambiance
A colorful venue encapsulating the vibrancy of Mexican culture.
Key Offerings
Enjoy authentic Mexican dinner experiences, showcasing rich flavors and traditional dishes.
Reservation
No
Open for dinner.

Salvia Snack Bar

Vegetarian
Ambiance
Casual snack bar setting, perfect for light bites.
Key Offerings
Focus on delicious vegetarian options, providing a refreshing alternative for dinner.
Reservation
No
Open for dinner.

El Templo

Asian
Ambiance
A serene dining space reflecting the tranquil essence of Asian culture.
Key Offerings
Unique Asian-inspired dishes that promise a delightful experience.
Reservation
No
Hours vary.

Fogo de Brazil

Brazilian
Ambiance
Vibrant and festive, echoing the lively spirit of Brazilian dining.
Key Offerings
A flavorful Brazilian dinner experience with skewers of expertly grilled meats.
Reservation
Yes
Open for dinner.

La Riviera

Mediterranean
Ambiance
Elegant and relaxed with a coastal vibe.
Key Offerings
Authentic Mediterranean dishes that transport guests to sunny shores.
Reservation
No
Hours vary.

Los Lirios

Seafood
Ambiance
Cozy and inviting, ideal for an intimate dining experience.
Key Offerings
An array of seafood delicacies, perfect for dinner.
Reservation
No
Open for dinner.

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Map view
Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
2100 ft
Golf Course
Grand Coral Golf Riviera Maya
2600 ft
Restaurants
Koh Thai
1.6 mi
Predio El Limonar fraccion 2
Sea Olive
1.8 mi
Xcalaco El Limonar No. 1
Kinoko
1.6 mi
289 Km Carrera Cancun
La Marea
1.8 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8 mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9 mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcalacoco Beach
10-minute drive
Xcalacoco Beach offers white sands and calm waters, perfect for relaxation. Ideal for sunbathing and beach activities.
Grand Coral Golf Riviera Maya
Grand Coral Golf Riviera Maya
19-minute walk
This premier golf course features stunning ocean views and challenges for all skill levels. Great for golf enthusiasts.
Playa del Carmen Main Beach
10-minute drive
A lively beach with beach clubs, water sports, and vibrant local culture. Great for family outings and socializing.
Church of Guadalupe
Church of Guadalupe
10-minute drive
An architectural gem set on a hill, providing panoramic views. Known for its stunning design and beautiful surroundings.
Go Natural Explorers
Go Natural Explorers
25-minute walk
Adventure tours including snorkeling and eco-tours. Bookings can be made directly at the hotel or online.
Yoga on the Beach
10-minute drive
Relaxing beach yoga sessions offered at various times. Great for rejuvenation and mindfulness.
Xavage Park by Xcaret
Xavage Park by Xcaret
40-minute walk
An adrenaline-filled park with kayaking, obstacle courses, and river rafting experiences. Perfect for thrill-seekers.
Cenote Misterio Maya
Cenote Misterio Maya
40-minute walk
A natural sinkhole ideal for swimming and relaxation. Unique swimming experience with stunning surroundings.
Koh Thai
Koh Thai
30-minute walk
Authentic Thai cuisine in a vibrant atmosphere. Specialties include Pad Thai and red curry. Reservations recommended.
La Marea
La Marea
40-minute drive
A beachside restaurant serving seafood and local dishes. Known for stunning views and fresh ingredients.
Sea Olive
Sea Olive
10-minute drive
Mediterranean-inspired dishes with a relaxed vibe. Offers vegan options and a great selection of wines.
Coral Grill & Bar by Viceroy
Coral Grill & Bar by Viceroy
35-minute walk
A laid-back atmosphere offering grilled specialties and seafood. Known for its sunset views.
28 de Julio Square
35-minute drive
A lively public square featuring local events and live music. Family-friendly with a vibrant atmosphere.
Martina Beach Club
40-minute drive
A laid-back beach club with live music and dancing. Great for enjoying beachside cocktails and sunset parties.
Galeria Luis Sottil
Galeria Luis Sottil
30-minute walk
An art gallery showcasing local artists and events. Offers cultural engagement for art enthusiasts.
Xavage Attractions
40-minute drive
Featuring thrilling shows and exciting attractions. Great for families with kids of all ages.

Getting around
City Centre
Playa del Carmen8 min  ·  3.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM)11 min  ·  4.4 mi
Cozumel (CZM)61 min  ·  25.0 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 2466 verified reviews
7.4/10
Very good
62%
Recommend
Breakfast
3.7/10
Cleanliness
8.6/10
Comfort
8.5/10
Facilities
7.9/10
Free Wi-Fi
7.5/10
Location
8.8/10
Paid Wi-Fi
5.0/10
Staff
8.7/10
Value for money
7.8/10
Pros
Beautiful surroundings
Variety of activities
Stunning beach view
Cons
Poor management
Broken waterslides
Guest reviews
based on 602 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What is the nearest airport to the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Aeropuerto de Playa del Carmen airport lies within 5 km of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive and is reachable with a 15-minute drive.
Should we expect an airport shuttle to bring us to Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport drop off which will take you to Sandos Caracol Nature Resort & Water Park All Inclusive with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive there are parking spaces provided on site.
How much does a room at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive cost?
The prices at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive start from $141.
What payment methods are available in the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
At the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What room types does the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive comprise?
The fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive provides such room types as Club Superior King Suite, Elite One-Bedroom Suite, and Signature Junior Suite.
Does the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive staff speak foreign languages?
Yes, the staff of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive can help you in English, Spanish, Italian, and Dutch.
Which facilities does the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive provide?
Top locations of the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive include luggage storage and a barber shop, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
Does the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive feature any spa facilities?
Guests of the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive can relax with a deep tissue massage or spa service offered at a spa salon.

Next best alternative

Consider them for your next trip.
Check-in
01May2026Select date
Check-out
02May2026Select date
Rooms and Guests2 Guests, 1 Room