Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), Playa del Carmen
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Key details
About the Hotel
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
-
Close to the white sand beach
Very good
7.6
6.6
/10
3.6
/5
Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Spacious rooms
Waterpark fun
Themed nights
Excellent entertainment
Delicious food
"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."
Thom from Netherlands
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"We loved seeing all the animals being an eco resort we saw lots of monkeys, coatis, raccoons and birds."
Mattina from Australia
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"We loved the wildlife roaming around the property!"
Tracy
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Sandos Caracol Nature Resort & Water Park (Adults Only) is a 5-star all-inclusive eco-resort featuring a gigantic water park and diverse wildlife. Guests enjoy access to a white sand beach area with hammocks and loungers, along with options for dining and leisure activities.
Rooms & Amenities
Accommodations at Sandos Caracol include 955 rooms ranging from fully furnished spacious villas to five different family room options, some with private pools or hot tubs. All rooms are eco-friendly, equipped with air conditioning, free Wi-Fi, and other modern amenities.
Dining Options
Dining options feature Italian buffets, Brazilian steak houses, A La Carte offerings, and beach bars. Guests can enjoy exotic drinks and diverse cuisines within multiple onsite restaurants.
Leisure Activities
Leisure activities include a water park with 29 slides, tranquil chill-out pools, yoga sessions, and a fully supervised Kids Club. The All-Nature Experience program offers daily activities that immerse guests in the surrounding ecosystems.
Services & Local Area
Sandos Caracol Nature Resort provides guests with transportation options including airport shuttles and hotel shuttle buses. Nearby attractions include Cenote Misterio Maya, Xavage Park by Xcaret, and Grand Coral Beach Club.
“Sandos Caracol's adults-only section delivers an exclusive eco-retreat, a nice contrast to the resort's lively nature. The extensive waterpark promises fun for all ages, while the focus on wildlife conservation adds a unique dimension. I think that despite some reported inconsistencies with service and amenities, the resort's commitment to nature and its standout features make it worth considering.”
Sophia TurnerEditorial Director at Spahotels
Choose your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
62 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Pool View Superior
2 persons
39 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Select Club Superior Adults Only
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.6/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Experience a culinary tapestry at Sandos Caracol Nature Resort & Water Park, where the vibrant flavors of international cuisine meet the relaxed ambiance of an adults-only paradise. Guests can indulge in a range of dining experiences, from hearty breakfast buffets to gourmet dinners under the stars, all while savoring authentic local and global flavors.
La Laguna
International
Ambiance
Bright and inviting, with a casual atmosphere perfect for leisurely meals.
Key Offerings
Savor a diverse selection of dishes at any mealtime, with a special focus on hearty breakfast options, lunch delights, and satisfying dinners.
Reservation
No
Open daily for breakfast (7:00 - 10:30), lunch (12:30 - 15:30), and dinner (18:30 - 22:30).
La Toscana
Italian
Ambiance
Charming setting ideal for casual dining with a warm atmosphere.
Key Offerings
Delight in classic Italian flavors during breakfast and lunch, featuring fresh pastries, savory omelets, and delightful pastas.
Reservation
No
Open daily for breakfast (7:00 - 10:30) and lunch (12:30 - 15:30).
Las Mascaras
Mexican
Ambiance
A colorful venue encapsulating the vibrancy of Mexican culture.
Key Offerings
Enjoy authentic Mexican dinner experiences, showcasing rich flavors and traditional dishes.
Reservation
No
Open for dinner.
Salvia Snack Bar
Vegetarian
Ambiance
Casual snack bar setting, perfect for light bites.
Key Offerings
Focus on delicious vegetarian options, providing a refreshing alternative for dinner.
Reservation
No
Open for dinner.
El Templo
Asian
Ambiance
A serene dining space reflecting the tranquil essence of Asian culture.
Key Offerings
Unique Asian-inspired dishes that promise a delightful experience.
Reservation
No
Hours vary.
Fogo de Brazil
Brazilian
Ambiance
Vibrant and festive, echoing the lively spirit of Brazilian dining.
Key Offerings
A flavorful Brazilian dinner experience with skewers of expertly grilled meats.
Reservation
Yes
Open for dinner.
La Riviera
Mediterranean
Ambiance
Elegant and relaxed with a coastal vibe.
Key Offerings
Authentic Mediterranean dishes that transport guests to sunny shores.
Reservation
No
Hours vary.
Los Lirios
Seafood
Ambiance
Cozy and inviting, ideal for an intimate dining experience.
Key Offerings
An array of seafood delicacies, perfect for dinner.
Reservation
No
Open for dinner.
Location
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcalacoco Beach
10-minute drive
Xcalacoco Beach offers white sands and calm waters, perfect for relaxation. Ideal for sunbathing and beach activities.
Grand Coral Golf Riviera Maya
19-minute walk
This premier golf course features stunning ocean views and challenges for all skill levels. Great for golf enthusiasts.
Playa del Carmen Main Beach
10-minute drive
A lively beach with beach clubs, water sports, and vibrant local culture. Great for family outings and socializing.
Church of Guadalupe
10-minute drive
An architectural gem set on a hill, providing panoramic views. Known for its stunning design and beautiful surroundings.
Go Natural Explorers
25-minute walk
Adventure tours including snorkeling and eco-tours. Bookings can be made directly at the hotel or online.
Yoga on the Beach
10-minute drive
Relaxing beach yoga sessions offered at various times. Great for rejuvenation and mindfulness.
Xavage Park by Xcaret
40-minute walk
An adrenaline-filled park with kayaking, obstacle courses, and river rafting experiences. Perfect for thrill-seekers.
Cenote Misterio Maya
40-minute walk
A natural sinkhole ideal for swimming and relaxation. Unique swimming experience with stunning surroundings.
Koh Thai
30-minute walk
Authentic Thai cuisine in a vibrant atmosphere. Specialties include Pad Thai and red curry. Reservations recommended.
La Marea
40-minute drive
A beachside restaurant serving seafood and local dishes. Known for stunning views and fresh ingredients.
Sea Olive
10-minute drive
Mediterranean-inspired dishes with a relaxed vibe. Offers vegan options and a great selection of wines.
Coral Grill & Bar by Viceroy
35-minute walk
A laid-back atmosphere offering grilled specialties and seafood. Known for its sunset views.
28 de Julio Square
35-minute drive
A lively public square featuring local events and live music. Family-friendly with a vibrant atmosphere.
Martina Beach Club
40-minute drive
A laid-back beach club with live music and dancing. Great for enjoying beachside cocktails and sunset parties.
Galeria Luis Sottil
30-minute walk
An art gallery showcasing local artists and events. Offers cultural engagement for art enthusiasts.
Xavage Attractions
40-minute drive
Featuring thrilling shows and exciting attractions. Great for families with kids of all ages.
Getting around
City Centre
Playa del Carmen 8 min · 3.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 11 min · 4.4 mi
Cozumel (CZM) 61 min · 25.0 mi
Access exclusive early booking discounts.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Reviews from guests about their experience.
Review score
Based on 2710 verified reviews
7.6 /10
Very good
67 %
Recommend
Breakfast
3.7/10
Cleanliness
8.7/10
Comfort
8.5/10
Facilities
7.6/10
Free WiFi
7.5/10
Location
8.9/10
Paid Wi-Fi
5.0/10
Staff
8.6/10
Value for money
8.0/10
Pros
Beautiful surroundings
Variety of activities
Stunning beach view
Cons
Poor management
Broken waterslides
Guest reviews
based on 513 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What is the nearest airport to the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Aeropuerto de Playa del Carmen airport lies within 5 km of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive and is reachable with a 15-minute drive.
Should we expect an airport shuttle to bring us to Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport drop off which will take you to Sandos Caracol Nature Resort & Water Park All Inclusive with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive there are parking spaces provided on site.
How much does a room at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive cost?
The prices at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive start from $141.
What payment methods are available in the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
At the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What room types does the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive comprise?
The fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive provides such room types as Club Superior King Suite, Elite One-Bedroom Suite, and Signature Junior Suite.
Does the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive staff speak foreign languages?
Yes, the staff of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive can help you in English, Spanish, Italian, and Dutch.
Which facilities does the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive provide?
Top locations of the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive include luggage storage and a barber shop, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
Does the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive feature any spa facilities?
Guests of the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive can relax with a deep tissue massage or spa service offered at a spa salon.
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